Remote Live Chat Support Agent Job at Ruppin, Los Angeles, CA

cGpkTEk5RUljQmlGWVI5K0t6UVJncCtrSVE9PQ==
  • Ruppin
  • Los Angeles, CA

Job Description

As a Live Chat Support Agent, you will be responsible for providing timely and accurate assistance to our customers through our online chat platform. You will serve as the first point of contact for customers seeking help or information about our products and services, and will work diligently to resolve any issues or concerns they may have.Responsibilities:- Respond to customer inquiries and provide support via live chat in a professional and courteous manner- Troubleshoot technical issues and escalate to the appropriate team when necessary- Educate customers on our products and services to promote customer satisfaction and loyalty- Maintain accurate and detailed records of customer interactions and resolutions- Collaborate with other team members to improve processes and enhance the customer experienceRequirements:- Excellent written and verbal communication skills- Strong problem-solving abilities and attention to detail- Ability to multitask and prioritize in a fast-paced environment- Previous customer service experience is preferred- Proficiency in using chat support software and CRM systems
recblid ty6reohu0kwgebcvl54lshidlo2004

Ruppin

Job Tags

Remote job,

Similar Jobs

United Airlines, Inc.

Flight Attendant Job at United Airlines, Inc.

 ...like, and what an airline can be - from the planes we fly to the people who fly them. When you join us, you"re joining a global team of 100,000 connected by a shared passion with a Flight Attendant, Attendant, Flight, Training, Crew Member, Travel United Airlines, Inc.

Briggs & Stratton

Engineering - Electrical and Electronics Job at Briggs & Stratton

 ...battery, standby generator, energy storage system, lawn and garden, turf care and job site products through its Briggs & Stratton, Vanguard, Ferris, Simplicity, Billy Goat, Allmand, SimpliPhi, Branco and Victa brands. Briggs & Stratton products are designed,... 

Intelliswift - An LTTS Company

Social Media Manager Job at Intelliswift - An LTTS Company

 ...Job Title: Senior Social Media Manager Duration: 06+ Months with possible Extension Location: San Jose, CA (Hybrid) Two other locations...  ...of Social Media to lead strategy, content creation, and community engagement across the client's global social media channels. You... 

The CEO Views

The Role of CEO in Addressing Climate Change (Ceres) Job at The CEO Views

 ...historically rebuked the idea that businesses and humans are driving climate change. There is also a strong Wall Street angle worth noting. Vanguard, BlackRock and Fidelity are among Exxons top five shareholders, and all backed the Engine No. 1 candidates. BlackRock, its second... 

Adams & Martin Group

Spanish Translator (Creole a Plus!) Job at Adams & Martin Group

 ...A client is seeking a Spanish Translator to join our dedicated team serving South Florida's diverse community. This is a temp-to-perm...  ...with hybrid flexibility - three days in-office and two days remote (if preferred). The ideal candidate will be fluent in Spanish...