Job Description

Job Description

Be part of something powerful!

Are you excited by innovative products to support Clean Energy, and want to work for a company that paves the way for an emission-free and carbon neutral future?

If it’s a yes, then we have the perfect job for you. SFC Energy is a leading technology company specializing in cutting-edge DMFC (Direct Methanol Fuel Cell) and Hydrogen Fuel Cell solutions for stationary and mobile hybrid power solutions. Committed to sustainability and technological excellence, we are pioneers in providing clean energy solutions for diverse industries. SFC Energy is headquartered in Brunnthal/Munich, Germany and operates with its subsidiaries globally. We are now further expanding our Sales and Service office in Utah.

We are looking for a Key Account Manager - Orem, UT

We're looking for a customer-focused, results-driven Key Account Manager to take full commercial ownership of a strategic partnership in the fast-growing mobile security and surveillance sector.

Reporting to the Sales Director, you will bring a strong mix of strategic relationship management and technical insight. You will represent SFC Energy in a high-growth environment where your work directly impacts national security, infrastructure protection, and the deployment of green energy.

Why should you join us?

SFC Energy LLC is a fast-growing North American subsidiary of SFC Energy AG, a publicly traded German technology leader (F3C) in hydrogen and methanol fuel cells. At SFC, you'll find a dynamic workplace, industry-shaping innovation, and a collaborative team spirit.

For more power: Our benefits

• Our core values drive us every day; and what we call SFC Spirit:

Technology leadership

The Customer comes first

Shaping the future together with new ideas

Sustainability through innovation

• We encourage freedom/independence, personal and professional growth
• Multidisciplinary team in a varied workplace
• Open door policy, active and helpful colleagues
• Training opportunities based on performance management
• Workplace culture programs and initiatives
• Strong employee culture

What We Expect?

• Bachelor’s degree in business, engineering, or a technical discipline (or equivalent experience)
• Experience: 5+ years in key account management, sales, or strategic partnerships—ideally in security technology, telecom infrastructure, or renewable/off-grid power solutions
• Proven track record of managing complex, high-value accounts (OEM preferred) in a fast-paced, scaling environment
• Excellent negotiation, communication, and conflict-resolution skills
• Highly motivated with the ability to work independently
• Deep understanding of mobile surveillance technologies, infrastructure deployment, or alternative power systems is a strong asset
• Proficiency in CRM tools (Salesforce preferred) and Microsoft Office
• Valid driver’s license, as occasional travel is required
• Knowledge of fuel cell technologies is an asset

Roles and Responsibilities:

Account Strategy and Ownership

• Own the strategic commercial relationship with a high-growth technology company specializing in mobile surveillance platforms.
• Develop and execute tailored account strategies aligned with both customer goals and SFC Energy’s business objectives.
• Manage forecasting, budgeting, and account planning activities to drive profitable growth.

Customer Relationship Management

• Build and maintain strong, trust-based relationships with senior decision-makers, influencers, and technical stakeholders.
• Act as the primary point of contact, ensuring exceptional customer experience throughout the lifecycle of the relationship.
• Conduct regular business reviews and strategic planning sessions with customers to assess satisfaction, performance, and future opportunities.

Solution Development & Technical Understanding

• Collaborate with engineering and product teams to develop tailored solutions based on customer requirements.
• Effectively communicate the value and technical capabilities of SFC’s fuel cell solutions, with a focus on mobile security, telecom, and critical infrastructure.
• Understand and educate clients on the benefits of DMFC and hydrogen fuel cell technologies in off-grid deployments.

Cross-functional Collaboration

• Work closely with internal stakeholders across sales, service, operations, and product development to ensure alignment and flawless execution.
• Advocate internally for customer needs and expectations.
• Support product feedback loops, helping to inform roadmap priorities based on customer input and field experience.

Sales Growth & Performance

• Drive revenue growth through upselling, renewals, and expansion within assigned accounts.
• Support commercial negotiations, pricing strategies, and contract renewals to ensure mutual value and long-term partnerships.
• Track account performance, identify risks and opportunities, and execute corrective actions where necessary.

Market & Competitive Intelligence

• Monitor industry developments, customer trends, and competitive activity within target sectors (e.g., CCTV, telecom, traffic monitoring).
• Provide actionable insights to inform sales strategies and product positioning.

Reporting & CRM Discipline

• Maintain accurate CRM records of account activities and pipeline progress.
• Deliver timely internal reports and participate in sales planning meetings.

Travel

• Travel within the U.S. to customer sites, trade shows, and internal strategy meetings as required.

Apply now!

We thank all interested applicants, however, only those under consideration will be contacted.

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